FULL CIRCLE SOLUTION
Eight connected steps. One merch operation.
The Graviton Full Circle Solution connects the people, processes, technology and commercial controls needed to run merchandise from setup through settlement.
THE MODEL
From people to payout.
Merchandise works best when team, process, technology and commercial decisions reinforce each other. Graviton's Full Circle model connects those elements instead of treating them as separate projects.
Merch Team Setup
Roles, staffing levels, responsibilities, briefings and escalation structure.
Store Setup
Physical, online and on-site stores designed around sales and fan flow.
Processes & Workflows
Count-in/out, stock handling, replenishment, click & collect and controls.
Team Steering
On-site leadership, remote support, issue handling and operational rhythm.
Technical Setup
Connectivity, devices, integrations, scanning and resilient show-day setup.
POS & Payments
Fast, secure payment flows with stock visibility and reliable reporting.
POD & Fulfilment
Print-on-demand, e-commerce, fulfilment and scalable global delivery.
Settlement & Reporting
Transparent count-out, fee logic, artist settlements, data and insights.
Optimisation
Post-event review, bottleneck analysis, conversion opportunities and the roadmap for the next run.